This guide provides an overview of working with system logs. It is intended for system administrators.
Similar to aACE record logs, system logs track updates to records. These updates can include changes such as comments, debugs, edits, and general log entries. If applicable, activities in system logs link back to the record where it originated, allowing you to quickly view the source of an activity with one click.
The System Logs module also allows you to view what a particular team member has been doing in the system across a given period of time. This functionality can be applied to a variety of situations: administrators can double check records if managers aren't sure users completed a task, HR managers can review a user's activity more broadly, etc.
To access the System Logs module, navigate from Main Menu > System Admin > System Logs.
System Logs Icons
This icon table assumes system administrators are familiar with most of the basic aACE icons. The following icons may be less known to system administrators.
aACE Main Menu | Displays the aACE Main Menu in front of all other aACE windows. | |
Sort Options | Displays further sorting options beyond column sorting. | |
Admin Actions | Shows the Admin Actions Options drop-down list for that specific module. Accessible to system administrators. | |
Search Options | Displays additional searching options. | |
Expand | Expands the Log Entry for a particular system log. |
Log Types
aACE automatically recognizes four types of system logs:
- Comment — When a team member comments on a record using the Comments field
- Debug — An error occurs involving a record or an automation cycle updates
- Edit — A team member updates part of a record
- Log — Other system changes, such as team member updating line item codes and associated accounts, addition of automation schedules, and team members logging in and out of aACE, etc