This guide explains how to completely remove a shipment from use. It is intended for general users.
When you move a record in aACE to Void status, it is permanently removed from use. You cannot un-void the record to continue working on it. (Note: You can duplicate the voided record and continue working with a new record.)
Alert: If you void a shipment related to a closed order, the order will automatically re-open. Be sure to review the related order and take appropriate steps for fulfillment.
- Navigate from Main Menu > Order Management > Shipping Log.
- Use the Quick Search bar to locate the shipment.
- You can mark shipment(s) as void in multiple ways:
- Void a Single Shipment
- At the shipment detail view, click Actions > Mark Shipment as Void.
- At the Shipping Log list view, click item-level Actions (
) > Mark Shipment as Void.
- Void Multiple Shipments — At the Shipping Log list view, display the needed shipment(s), then click Actions > Mark Shipments in List as Void.
- Void a Single Shipment
- In the confirmation box, click Void.
) > Mark Shipment as Void.