This guide explains how to change a user account name. It is intended for system administrators.
System administrators can change a user's account name. This will also reset the user's password to the system default password.
- Navigate from Main Menu > System Admin > User Groups.
- Use the Quick Search bar to locate the user record.
- At the user group detail view, click the Team Members tab.
- Click the Account Name field to open the dialog box.
Note: You can also click the item-level Actions (
) icon, then select Edit Account Name. 
- Enter the new account name in the dialog box and click OK.
Note: Account names are not case sensitive.
- Inform the user to log into aACE using the new account name and the default password.
When they login, aACE will prompt them to reset their password.
) icon, then select Edit Account Name. 
