This guide explains how to mark returned orders as Received. It is intended for general users.
After a return shipment arrives, you must mark it as Received so the item will be logged back into inventory.
- Navigate from Main Menu > Order Management > Shipping Log.
- Use the Quick Search bar to locate and select the shipment you want to work with.
Note: You can also navigate directly to the shipment via Main Menu > Order Management > Orders > Management tab > Shipping & Receiving tab > select the desired shipment. - At the shipment's detail view, review the shipment info.
- Click Actions > Mark Shipment as Received.
- At the confirmation dialog, click Yes.
aACE generates a Shipment Received notice and sends it to the relevant personnel.
Note: You can also navigate directly to the shipment via Main Menu > Order Management > Orders > Management tab > Shipping & Receiving tab > select the desired shipment.