New Articles

  1. Understanding Preferences for Payment Processing

    Describes aACE preferences for payment processing.
  2. Applying Credit Card Payments to Orders

    Describes entering customer payments using credit cards and debit cards.
  3. Adding a Customer Credit Card

    Describes adding and verifying credit cards, then designating a preferred credit card for the customer.
  4. Updating Customer Credit Cards

    Describes deleting or updating credit card information, including the billing address.
  5. Understanding Out-Of-The-Box Notice Setups

    Provides information on all OOTB aACE notice setups, including what they contain, how they're activated, and who receives them.
  6. Accessing Your Customer Portal for aACE Support

    Describes creating a new Customer Portal account or resetting your password.
  7. Reporting for the Orders Module

    Describes available reports in the Orders module.
  8. Configuring Departments

    Describes creating and editing new departments.
  9. Understanding Shipment Department and Team Member Assignment Logic

    Describes the logic aACE uses to determine the shipment department and team member assignments.
  10. Understanding the aACE ID Numbering Scheme

    Describes how aACE assigns IDs to records and transactions.