Updated Articles

11. Troubleshooting the "Server Busy" Error Message for aACE Email

    Last Updated: 06/30/2025 in Troubleshooting
    Provides information about resolving the 'program is busy' error that arises from FileMaker email integration and Microsoft Outlook.

12. Assigning a Default Email Program on a Workstation

    Last Updated: 06/30/2025 in Troubleshooting
    Explains steps to configure your workstation to ensure you can email records directly from aACE.

13. Automating Remittance Advice

    Last Updated: 06/19/2025 in Accounts Payable Making Payments to Vendors
    This guide discusses aACE's remittance advice features. It is intended for system administrators. Remittance advice is sent when you contact a vendor to let them know that an invoice payment is made. Remittance advice is often a frustration poi...

14. Refund A Credit Card Convenience Fee

    Last Updated: 05/09/2025 in Third Party Integrations Payment Processing Payment Innovators
    If a credit card convenience fee was applied by mistake, or needs to be refunded as a sales promotion. It is easy to process the Return/Refund.

15. Using CertCapture

    Last Updated: 04/23/2025 in Third Party Integrations Sales Tax Automation AvaTax
    Provides information about implementing your aACE+ CertCapture integration.

16. [Draft] I've Received an ACH Return Code Notice, What Do I Do Now?

    Last Updated: 04/08/2025 in Third Party Integrations Payment Processing Payment Innovators
    Workflow when an ACH Request is Returned.

17. ACH Return Code Explanations

    Last Updated: 04/08/2025 in Third Party Integrations Payment Processing Payment Innovators
    ACH Return Reason Code List.

18. ACH Processing Co Portal and Reports

    Last Updated: 04/08/2025 in Third Party Integrations Payment Processing Payment Innovators
    Navigating the ACH Processing Company's Transaction and Reporting Portal.

19. Payment Innovators ACH Processing General Workflow

    Last Updated: 04/08/2025 in Third Party Integrations Payment Processing Payment Innovators
    ACH Processing Status Descriptions in aACE Receipts.

20. Customer Pay Now Workflow for ACH Payment

    Last Updated: 04/08/2025 in Third Party Integrations Payment Processing Payment Innovators
    An ACH payment workflow added to Invoice correspondence.

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