Updated Articles

  1. Removing Relationships to GL Accounts

    Provides information about removing / changing relationships to general ledger accounts in aACE.
  2. Adding an Account to the Chart of Accounts

    Provides steps for updating your chart of accounts with a new GL account, such as a bank account.
  3. Reviewing Commissions Functionality in aACE

    Provides an index of guides to help you set up and pay commissions.
  4. Handling Customer Returns by Reducing Order Items

    Provides steps for processing a customer return when your standard policy is to reduce item quantities on the original order.
  5. Clearing Saved Login Credentials

    Presents steps for troubleshooting when a previous user's credentials are still being used for auto-login.
  6. Understanding Commission Structures

    Provides information on aACE settings to help you create your system of commissions for sales reps, account managers, and referral companies.
  7. Processing Credit Card Chargebacks

    Presents steps for accounting for a credit card chargeback.
  8. Processing Customer Overpayments

    Explains steps for handling an overpayment from a customer to ensure your records are correct.
  9. Handling eCommerce Returns and Refunds

    Provides a list of guides for manually handling returns, cancellations, or refunds associated with web orders.
  10. Refunding Taxes on eCommerce Orders

    Presents steps to correctly account for sales tax in refunds for ecommerce orders.